How the program works
We tried the obvious route first.
We worked with the local Rotary Club and the city to put our beach safety
information at all the public access points, and we had the city's go-ahead.
A few months later it was all removed, abruptly. The city decided it did not
want signage on the beaches that it did not run itself.
So we found another way to reach beach guests. Visitors don't plan their day at
the access point. They plan it in the room — at night and in the morning,
on a phone, working out what to do while they're here. So that's where we went:
on the counter in the room, in the elevators, in the lobby, and at the front
desk at check-in.
It works. And it's paid for by local businesses, who get in
front of those same visitors in return. That's the entire model.
Beach conditions in hotel rooms and lobbies
Free to the hotel
Flag status, water quality and surf for anyone who scans
Free to the guest
Printing, placement, the live data, and keeping it current
Paid for by sponsors
Why this keeps happening
The information is already out there. It just isn't reaching them.
Two red flags flying together means the water is closed. Not "be careful" —
closed. That flag is on a pole at every public access point. To a family that
was never taught what it means, in a language they may not read, it is just a
colored flag.
That father wasn't careless. He watched his daughters the entire time, standing
where he could see them. He had no way to know the beach had already told him
not to let them in.
Florida has about a third of all rip current deaths in the United
States. Not because the water here is more dangerous, but because
millions of people who don't live here come to swim in it. The county tourism
council counts 7.8 million visitors to Destin-Fort Walton Beach in a year, most
of them staying a week, many from places with no ocean.
Our job is to put the information where those families already are, in
something they'll actually look at, before they get in the water.
If a visitor's phone is set to Spanish, the page comes up in Spanish on
its own. Nobody has to find a button. The father in that story would
have been able to read it.